Getting Started

New Patients

We are accepting new patients and look forward to welcoming you. Here is everything you need to know before your first visit.

What to Bring

To make your first visit as smooth as possible, please bring the following items with you to your appointment.

  • Photo ID (driver's license or government-issued ID)
  • Insurance card(s)
  • List of current medications and dosages
  • Previous eyeglass or contact lens prescription, if you have one
  • Names of any other eye care providers or physicians you see
  • Any relevant prior medical records or imaging

Scheduling Your Visit

To make an appointment, please call our office and our friendly staff will find a time that works for you.

Billing & Coverage

Insurance & Payment

We are providers for medically-based eye care for most major insurance plans. Please contact our office to confirm your specific plan is accepted. Several plans require a referral or prior authorization — we are happy to assist you with that process.

Plans We Accept

Medicare
Medicaid / TennCare
BlueCross BlueShield
Aetna
Cigna
United Healthcare
Humana
Tricare
Railroad Medicare
Most major commercial plans

Medicare

Medicare covers an eye examination or office visit when there is an underlying medical condition such as glaucoma, macular degeneration, diabetic retinopathy, or other medically necessary indications. Routine refraction is not covered by Medicare.

Questions to Ask Your Insurer

  • Do I have "Routine" eye care coverage?
  • How often am I covered for an eye examination?
  • What are my co-pay and deductible amounts?
  • Is EyeCare Chattanooga listed as a Participating Provider on my plan?

Payment Methods

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If you do not have insurance, we will work with you to provide your eye care at an affordable rate.

Ready to Get Started?

We look forward to seeing you. Give us a call and we'll get you set up.

(423) 243-3330